• support@mrchemistry.com

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Shipping

The key to a good online shopping experience is making sure you work with reliable companies. (company name) guarantees every delivery, and will provide either a refund or replacement goods, as appropriate to the situation and our customers’ needs.

Privacy

Our customers value their privacy, and we respect that. To ensure your privacy, we make certain that every delivery is packaged safely and properly, but also discreetly. No compromising information ever appears on the outside of the package, nor any indication of their contents.

Delivery Policy

After completing your order, you will receive a confirmation email within 24 hours. The package will be dispatched 24 to 48 hours after payment clears. You will receive another email at that time providing a tracking number for your order.

Actual delivery time can vary substantially, depending on the shipping method you select, the distance the package has to travel, and whether it must clear customs at any point during its journey. Nonetheless, we can say that most shipments arrive within 7 to 13 days for being dispatched.

Expedited Shipments

We do offer expedited, guaranteed delivery for bulk and wholesale orders over 25 kilogrammes. Please contact us for details if you would like to use this service.

Refunds

We only sell the highest quality materials, but if there is ever a flaw or problem with the quality of your order, please contact us right away. We will arrange a refund, or a re-shipment of your order to set things right.

Free shipping

All orders over 600 USD except shipping cost qualify for our free EMS delivery service. At MrChemical.com we want all our customers to be satisfied with their order. Special care is taken when shipping to ensure the product reaches you safely without any issues and we also ensure to not keep sensitive information on the product or parcel. For more information on our free shipping service, please call or email us today.

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